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FIRA AML Platform Terms of Service

Last updated: April 26, 2025

1. Introduction and Acceptance of Terms

Welcome to the FIRAAML.com website (the "Site"), operated by Srid Solutions. FIRA AML Platform ("FIRA" or the "Platform") is a product of Srid Solutions, and this Site is its official online presence. By accessing or using the Site and its features—including submitting a "Request a Demo" form or using our live chat functionality—you agree to be bound by these Terms of Service ("Terms"). These Terms form a legal agreement between you (the "User") and Srid Solutions (referred to as "we," "us," or "our"). If you do not agree with these Terms, please do not use the Site or its interactive features.

Scope: These Terms govern your use of the Site and all information, tools, and services made available through it. Additional terms may apply if you engage with our products or services as a customer; those will be provided separately. Simply by using the Site, including for general information, demo requests, or chat, you acknowledge that you understand and accept these Terms.

2. Purpose of the Website

FIRAAML.com is designed to:

  • Inform you about the FIRA AML Platform and Srid Solutions.
  • Provide interactive features such as demo requests and live chat.
  • Facilitate contact and communication with our team.

You are granted a limited, non-exclusive, non-transferable license to use the Site strictly for lawful business purposes in relation to evaluating our services. Misuse of the Site is prohibited, including but not limited to transmitting harmful content, attempting unauthorized access, or using our forms to send spam or abusive messages.

3. Information Submission

When you fill out our forms or use chat, you agree to provide accurate and truthful information. The details you submit may include personal or professional information, such as your name, email, company, job title, and industry. You agree that:

  • You are authorized to share the information.
  • You will not use false information or impersonate another party.
  • You will not use the Site to submit sensitive compliance data or any confidential financial, legal, or personal records.

4. Privacy and Data Handling

By using the Site, you also accept our Privacy Policy, which governs how we collect, use, and protect your data. As a remote-first company, Srid Solutions may allow authorized employees working from various geographic regions to access data submitted through the Site for technical support, customer service, or development purposes. These employees are bound by strict confidentiality obligations.

We employ industry-standard technical and organizational measures, including secure data handling and storage practices, to protect any personal information submitted through the Site.

5. Use of Third-Party Services

To deliver features like demo scheduling and live chat, the Site may integrate with third-party providers such as SalesIQ, Zoho Bookings, or similar tools. By using these features, you consent to your information being processed by such services strictly for the purpose of enabling communication or scheduling. We do not authorize these providers to use your data for marketing or other unrelated purposes.

6. No Legal or Compliance Advice

All content on FIRAAML.com is for general informational purposes only. It is not legal, regulatory, or compliance advice. While our team may be experienced in AML/CTF practices, the information presented does not replace tailored legal or compliance guidance. You should consult qualified professionals for specific advice relevant to your circumstances.

7. Intellectual Property Rights

All text, images, design elements, software, logos, and trademarks on the Site are the intellectual property of Srid Solutions or its content providers. You may not reuse or redistribute any content without our express written permission. All rights not expressly granted are reserved.

8. Restrictions and Responsibilities

You agree not to:

  • Misuse, damage, or interfere with the Site.
  • Submit harmful or unlawful content.
  • Impersonate others or misrepresent your affiliation.
  • Circumvent security features or misuse the chat/form for purposes outside of genuine product inquiry.

We reserve the right to suspend access or ignore requests if we determine, at our sole discretion, that you are violating these Terms or using the Site in bad faith.

9. Disclaimers

The Site is provided "as is" and "as available" without any warranties of any kind. While we strive to maintain accurate information and reliable operation, Srid Solutions disclaims all warranties, including fitness for a particular purpose and non-infringement. We cannot guarantee the accuracy or timeliness of content or availability of services.

10. Limitation of Liability

To the extent permitted by law, Srid Solutions is not liable for any indirect, incidental, or consequential damages arising out of your use of the Site. Our total liability for any claim related to the Site shall not exceed AUD $100.

11. Updates to the Terms

We may update these Terms from time to time. Any changes will be posted here with a revised "Last updated" date. Continued use of the Site following updates constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Northern Territory, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Darwin, NT, unless local consumer protection laws in your jurisdiction apply otherwise.

13. Contact Information

If you have any questions about these Terms or how we operate FIRAAML.com, you can reach us at:

  • Email: info@sridsolutions.io
  • Mailing Address: Srid Solutions, Northern Territory, Australia (full address to be confirmed and added)
  • Intellectual Property: All content on this website, including text, graphics, logos, and software, is the property of Trust AML and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
  • Disclaimer: The information provided on this website is for general informational purposes only. We make no warranties or representations about the accuracy or completeness of the information. Your use of the website is at your own risk.
  • Limitation of Liability: Trust AML shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the website.
  • Changes to Terms: We reserve the right to modify these terms at any time. Your continued use of the website after any changes indicates your acceptance of the new terms.
  • Governing Law: These terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Australia.